CAREERS

CAREERS AT HEARTWOOD RESORT

We are seeking hard-working, dedicated individuals to join a great team! Northern Wisconsin’s premier destination resort features a fun, fast-paced environment, competitive pay/benefits and advancement opportunities.

Heartwood Resort is currently hiring for the following positions. Click open each description below to learn more. To apply, contact us at 715-466-6300 or fill out the job application form below and email it to info@heartwoodresort.com.

Job Application Form

Bartender Description

Heartwood Resort is a family destination resort, tucked into seven hundred acres of Wisconsin wilderness. A paradise in the Northwoods, Heartwood Resort is home to two private lakes and the nationally protected Namekagon River. We have several types of accommodations on site including guest rooms, duplexes, cottages, and homes.

Join the Heartwood Team and enjoy this beautiful property and work environment! Several positions are available. Call 715-466-6300 for more information.

Bartender Job Requirements and Responsibilities:

  • Provides a pleasant drinking experience to customers.
  • Serves drinks while maintaining a clean and sanitary bar area.
  • Attends to the detail and presentation of each order.
  • Prepares and maintains ingredients by following recipes.
  • Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items.
  • Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries.
  • Contributes to daily, holiday, and theme drink menus in collaboration with supervisor.
  • Ensures smooth operation of bar services during absence of supervisor.
  • Completes cleaning according to daily and weekly schedules, including dishwashing as needed.
  • Assists with orienting new employees to their work area.

This position can be full or part time and offers flexibility in scheduling. Get 20% in our gift shop and on hotel stays. · $250 hiring/ referral BONUS.

Bartender Qualifications/Skills:

  • Demonstrated knowledge of and skill in ability to safely and effectively operate standard beverage service equipment
  • Adaptability
  • Decision-making
  • Customer service
  • Oral communication
  • Planning, problem solving, and teamwork
  • Self-motivated
  • High energy Level
  • Multi-tasking
  • Must pass background checks and provide references

Education, Experience, and Licensing Requirements:

  • High school diploma or GED
  • Minimum two (2) years of bar or restaurant experience to include drink preparation
  • Current beverage service certification or other certification as required by federal/state/local law
  • Familiar with point-of-sale computers and software
  • Comfortable using a computer, navigating Windows, Microsoft Office, and Outlook Email

Please call 715-466-6300 for more information or to schedule an interview.

Job Types: Full-time, Part-time

Salary: $12.00 – $15.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Physical setting:

  • Bar
  • Casual dining restaurant
  • Fine dining restaurant

Schedule:

  • Evenings
  • Holidays
  • Weekends

Supplemental pay types:

  • Signing bonus – $250
  • Tips

Work Location: One location. Trego, WI 54888

Front Desk Job Description

Heartwood Resort is a family destination resort, tucked into seven hundred acres of Wisconsin wilderness. A paradise in the Northwoods, Heartwood is home to two private lakes and the nationally protected Namekagon River. We have several types of accommodations on site including guest hotel rooms, duplex cabins, cottages, and homes.

Join the Heartwood Team and enjoy this beautiful property and work environment! Several positions are available. Call 715-466-6300 for more information.

Front Desk/Receptionist Job Responsibilities:

  • Welcome guests in a warm and friendly manner.
  • Ascertains their lodging, purchasing needs.
  • Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
  • Knows all essential aspects of our resort operations.
  • Registers guests and manages the rooming chart.
  • Collects payments by accepting cash, check, or charge payments from customers.
  • Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Provides pre-arrival support for guests.
  • Facilitates correspondence with guests.
  • Acts as the site liaison for the services and sales center.
  • Works collaboratively with resort associates and resources.

We are seeking applicants interested in full or part-time. The position offers flexibility in scheduling and is a perfect fit for someone looking for a fun position within a growing facility. Get 20% off gift shop and hotel stays. · $250 hiring/ referral BONUS.

Hotel Qualifications / Skills:

  • Exceptional Verbal Communication
  • Customer Service Skills
  • Ability to Work in a Fast-Paced Environment
  • Teamwork
  • Positive Attitude
  • Thoroughness
  • Professionalism
  • Must pass background checks and provide references

Education and Experience

  • High school diploma
  • Prior resort or hotel experience preferred
  • Familiarity with telephone, office, and point-of-sale software a plus

Please call 715-466-6300 for more information or to schedule an interview.

Job Types: Full-time, Part-time

Salary: $15.00 – $20.00 per hour

Benefits:

  • Employee discount
  • Referral program

Schedule:

  • 8-hour shift
  • Flexible schedule
  • Weekend availability

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location. Trego, WI 54888

Housekeeper Job Description

Heartwood Resort is a family destination resort nestled on seven hundred acres of beautiful Wisconsin wilderness. The resort is home to two private lakes and the nationally protected Namekagon River. Heartwood has several types of accommodations on site including guest hotel rooms, duplexes, cottages, and homes.

Join the Heartwood Team and enjoy this beautiful property and work environment!

Housekeeper Job Responsibilities:

  • Performs cleaning duties in all guest areas
  • Consistently offers professional, friendly, and engaging service
  • Ensures housekeeping departmental standards are followed
  • Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc
  • Maintains inventory of necessary supplies
  • Reports necessary maintenance items
  • Follows departmental policies and procedures
  • Follows all safety and sanitation policies

This position can be full or part time and offers flexibility in scheduling. 20% off in our gift shop and on hotel stays.

$250 HIRING / REFERRAL BONUS.

Housekeeper Qualifications / Skills:

  • Dependability is a must
  • Attention to detail
  • Strong communication and organizational skills
  • Good interpersonal skills
  • Ability to work cohesively as part of a team
  • Consistently displays a positive attitude
  • Must be able to pass a background check and provide references

Education and Experience Requirements:

  • High school diploma, GED, or equivalent
  • Previous housekeeping experience a plus
  • Valid driver’s license

Job Types: Full-time, Part-time, Contract, Temporary

Salary: $15.00 – $20.00 per hour

Benefits:

  • Employee discount

Schedule:

  • Monday to Friday
  • Weekend availability
  • Flexible schedule available

One Location: Trego, WI 54888

Maintenance Worker Job Description

Heartwood Resort is a family destination resort, tucked into seven hundred acres of Wisconsin wilderness. Heartwood Resort is paradise in the Northwoods. The resort is home to two private lakes and the nationally protected Namekagon River. We have several types of accommodations on site including guest rooms, duplexes, cottages, and homes.

Join the Heartwood Team and enjoy this beautiful property and work environment! Several positions are available. Call 715-466-6300 for more information.

Maintenance Worker Job Responsibilities

  • Inspects and maintains the building, grounds, and equipment.
  • Handles necessary repairs and maintenance.
  • Installs equipment and appliances.
  • Follows local and state building codes.
  • Complies with all company safety regulations.
  • Reports any issues to the maintenance manager or clients.
  • Responds to repair and maintenance requests in a timely fashion.
  • Loads and unloads equipment and tools into work vehicles if needed.
  • Follows written and verbal instructions from the maintenance manager or clients.
  • Collaborates with the maintenance team and contractors as needed.
  • Reads and follows manuals, blueprints, and other written instructions.
  • Uses equipment, including power tools, hand tools, electric tools, and plumbing tools.
  • Assists other departments when needed to ensure optimum service to guests.
  • Performs additional duties as needed.
  • HVAC experience a plus

This position can be full or part time and offers flexibility in scheduling. Get 20% off in our gift shop and on hotel stays. $250 hiring/ referral BONUS.

Maintenance Worker Qualifications and Skills:

  • Handles the physical demands of the job, including standing, bending, pulling, pushing, climbing, and lifting at least 50 pounds.
  • Communicates effectively
  • Collaborates with co-workers, maintenance managers, and contractors.
  • Must be dependable
  • Must be able to pass a background check and provide references

Education and Experience Requirements:

  • At least one year of building maintenance, construction, plumbing, or electrician experience is strongly preferred, but not required.
  • A certification in building maintenance is a plus.
  • Must have a driver’s license and a clean driving record.

Job Types: Full-time, Part-time, Flexible

Salary: $18.00 – $25.00 per hour

Please call 715-466-6300 for more information or to schedule an interview.

Work Location: One location. Trego, WI 54888

Server Job Description

Heartwood Resort is a family destination resort, tucked into seven hundred acres of Wisconsin wilderness. A paradise in the Northwoods, Heartwood Resort is home to two private lakes and the nationally protected Namekagon River. We have several types of accommodations on site including guest rooms, duplexes, cottages, and homes.

Join the Heartwood Team and enjoy this beautiful property and work environment! Several positions are available. Call 715-466-6300 for more information.

Server Job Responsibilities:

  • Serves patrons with food and beverages in a positive and friendly manner.
  • Presents ordered choices in a prompt and efficient manner.
  • Maintains dining ambiance with an enthusiastic attitude.
  • Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
  • Helps patrons select beverages based on food pairings.
  • Keeps kitchen staff informed by noting timing of meal progression.
  • Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
  • Responds to additional patron requirements by inquiring of needs and observing dining process.
  • Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
  • Concludes dining experience by acknowledging choice of establishment and inviting patrons to return.

This position can be full or part time and offers flexibility in scheduling. 20% discount in gift shop and on hotel stays. · $250 hiring/ referral BONUS.

Banquet Server Qualifications / Skills:

  • Customer Service
  • Verbal Communication
  • Positive and Upbeat Attitude
  • Teamwork
  • Teamwork
  • Thoroughness
  • Professionalism
  • General Math Skills
  • Must be able to pass a background check and provide references

Education, Experience, and Licensing Requirements:

  • High school diploma
  • 3-5 years server experience

Please call 715-466-6300 for more information or to schedule an interview.

Job Types: Full-time, Part-time, Flexible

Salary: $12.00 – $15.00 per hour

Schedule:

Evening shift, weekend availability, some day shifts

Supplemental pay types:

Tips

Location: Trego, WI 54888

Restaurant experience: 1 year (preferred)

Telephone

715-466-6300

Email

info@heartwoodresort.com

Address

N10884 Hoinville Road
Trego, WI 54888

CONTACT US!


The perfect place for couples, families, friends, and groups to get away from it all.

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